Privacy Policy

WaggyPuppy

Operated by Hubrion
Effective Date: June 12, 2025
Last Updated: June 12, 2025

This Privacy Policy describes how Hubrion ("we," "us," or "our") collects, uses, stores, and shares information when you use the WaggyPuppy mobile application ("App") and related services. By creating an account or using the App, you agree to the practices described in this policy.

1. About WaggyPuppy

WaggyPuppy is a pet care and community application that helps you manage pet profiles, discover nearby pet-friendly parks, report and view missing pets, connect with other pet owners through social posts, reels, comments, and direct messaging, and share location-based information relevant to pet owners.

2. Information We Collect

We may collect the following categories of information:

Account Information

Name, email address, phone number, profile photo, and password (stored in encrypted form)
Account credentials from third-party sign-in providers (Google Sign-In and Sign in with Apple)
Language preferences and account settings

Pet Profile Information

Pet name, breed, age, weight, photos, medical information, vaccinations, and emergency contacts
Any other details you choose to add to your pet's profile

User-Generated Content

Social posts, photos, videos, reels, comments, likes, and saved posts
Park listings, park reviews, and ratings you submit
Missing pet reports, including photos, descriptions, last known location, and contact details
Direct messages and chat communications with other users
Reports you submit about posts, users, parks, reviews, comments, or missing pet listings

Location Information

Precise or approximate location when you grant permission, used to show nearby parks, missing pet alerts, and location-based community content
Location data associated with parks, missing pet reports, or posts you create

Device and Usage Information

Device type, operating system, unique device identifiers, and app version
IP address, general usage activity, and interaction with App features
Push notification tokens for delivering alerts and messages
Analytics data to understand how the App is used and to improve performance

Advertising Data

Advertising identifiers and interaction data related to ads displayed in the App through Google Mobile Ads and Meta Audience Network

3. How We Use Your Information

We use collected information to:

Create and manage your account and authenticate your identity
Provide core App features, including pet profiles, parks, missing pets, social feed, messaging, and notifications
Display content and alerts relevant to your location when you enable location services
Enable community features such as posts, comments, reviews, and user-to-user communication
Process reports of objectionable content or abusive behavior and enforce our Terms of Use
Send push notifications about missing pets, messages, and other App activity
Display advertisements and measure ad performance
Improve App security, troubleshoot issues, and develop new features
Comply with legal obligations and respond to lawful requests

4. How We Share Your Information

We may share information in the following circumstances:

With other users: Information you choose to make public or community-visible—such as posts, comments, park reviews, missing pet reports, and your public profile—is visible to other WaggyPuppy users as intended by the feature you use.
With service providers: We use trusted third parties to operate the App, including Firebase (authentication, cloud storage, messaging, analytics, and database services), Google (Sign-In, Maps, and advertising), Apple (Sign in with Apple), and Meta (advertising). These providers process data on our behalf under their own privacy policies.
For safety and enforcement: We may share information when necessary to investigate reports, address abusive users, protect users and animals, or enforce our Terms of Use.
Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
Business transfers: If Hubrion is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information.

5. User-Generated Content and Community Safety

Because WaggyPuppy includes social and community features, content you post may be visible to other users. You can report objectionable content and block abusive users within the App. We review reports and may remove content or restrict accounts that violate our Terms of Use. For more information about acceptable use and our zero-tolerance policy, please see our Terms of Use.

6. Permissions We Request

The App may request access to:

Location: To show nearby parks and missing pet alerts in your area
Camera and Photo Library: To upload pet photos, create posts, and attach images to reports
Notifications: To send alerts about messages, missing pets, and App activity

You can manage these permissions in your device settings. Some features may not work without the required permissions.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the App, comply with legal obligations, resolve disputes, and enforce our policies. When you delete your account or specific content, we will delete or anonymize your information within a reasonable period, except where retention is required by law or for legitimate safety and security purposes.

8. Data Security

We use administrative, technical, and organizational measures designed to protect your information, including encryption and secure server infrastructure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices and Rights

Depending on your location, you may have the right to:

Access, update, or correct your account and pet profile information within the App
Delete your account by contacting us or using available in-app options
Opt out of promotional communications
Disable location services, notifications, or ad tracking through your device settings
Request information about how we process your personal data

To exercise your rights, contact us at the email address below.

10. Children's Privacy

WaggyPuppy is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly. If you believe a child has provided us with personal information, please contact us.

11. International Users

Your information may be processed and stored in countries other than your own. By using the App, you consent to the transfer of your information to facilities and service providers located outside your country of residence, where data protection laws may differ.

12. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies, including:

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date above and, where appropriate, notify you through the App or by other reasonable means. Your continued use of the App after changes become effective constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Hubrion
Email: contact@hubrion.com
App: WaggyPuppy